Privacy Policy

This Privacy Policy explains how Advanced Spine & Injury Center and A2 Advanced Aesthetics (together, “we,” “us” or “our”), located at 10205 Wilsky Blvd., Tampa, FL 33625, collect, use and protect information when you visit advancedspinechiropractic.com and its pages, including our promotional pages (the “Site”).

1. Information we collect

Information you choose to give us. If you call us, send us a direct message on social media, or otherwise contact us, we receive the information you provide, such as your name, phone number, email address and the reason you are contacting us. If you book an appointment online, use our web chat, or complete a patient intake form, you provide information such as your name, contact details, appointment preferences and, on intake forms, your health history. These features are provided by our patient-communication partner, Aloha (formerly ReviewWave), described below.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information, such as your IP address, browser and device type, pages viewed, the page or ad that referred you, and the date and time of your visit. We collect this using cookies, pixels and similar technologies described below.

2. Cookies, analytics and advertising technologies

• Google Tag Manager — a tool we use to manage the analytics and advertising tags on the Site. It may load Google services such as Google Analytics, which help us understand how visitors use the Site. Learn more at policies.google.com/technologies/partner-sites.
• Meta Pixel — a tool from Meta Platforms, Inc. (Facebook and Instagram) that tells us when someone who saw or clicked our ads visits the Site, so we can measure ad performance and show relevant ads. Meta may combine this with information it already holds. Learn more at facebook.com/privacy/policy.
• Aloha (formerly ReviewWave) — our patient-communication partner. It powers online booking, web chat, secure patient intake forms and the display of our patient reviews on the Site. Information you enter in these features is sent to Aloha so it can deliver it to our office.

We configure these tools to measure page visits and general site activity. We do not intentionally send information about your health, medical conditions or treatments to analytics or advertising partners.

3. How we use information

• To respond to your calls and messages and schedule consultations.
• To operate, maintain, secure and improve the Site.
• To understand which pages, offers and ads are useful, and to show our ads to people likely to be interested.
• To comply with legal obligations.

4. How we share information

We share information only with service providers that help us run the Site, our patient communications and our advertising (such as Aloha, Google and Meta, described above, and our website host), when required by law, or to protect our rights and the safety of others. We do not sell your personal information for money.

5. Health information

Online intake forms. Our patient intake forms are provided through Aloha under a HIPAA Business Associate Agreement and are transmitted securely to our office. Information you enter on an intake form is treated as protected health information. We do not place Google Tag Manager or the Meta Pixel on our intake form or online booking pages.

Please do not send sensitive medical information through web chat, social media messages or other non-secure channels; use our secure intake forms or call us instead. Information you provide as a patient in our office is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices, available at our office or by calling us.

6. Your choices

• Cookies: you can block or delete cookies in your browser settings. The Site will still work.
• Google: manage ad personalization at adssettings.google.com and opt out of Google Analytics with the Google Analytics opt-out add-on.
• Meta: manage ad preferences in your Facebook or Instagram settings under “Ad preferences.”
• Industry opt-out: optout.aboutads.info.
• Contact us to ask what information we hold about you from your calls or messages, or to ask us to correct or delete it, subject to legal and medical record-keeping requirements.

7. Promotions and pricing

Promotional offers shown on the Site (for example, monthly specials) are valid only for the dates and terms stated on that offer page. Treatment candidacy is determined at consultation, and individual results vary.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them online.

9. Security

The Site is served over a secure (HTTPS) connection. No method of transmission over the internet is completely secure, but we take reasonable measures to protect the information we receive.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.

11. Contact us

Advanced Spine & Injury Center · 813-265-8555
A2 Advanced Aesthetics · 813-419-0856
10205 Wilsky Blvd., Tampa, FL 33625

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